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Ask-a-Librarian - Reference

Our reference staff can answer your basic questions by e-mail.

Please be as specific as possible when posing your questions and provide us with your e-mail address so that we can get back in touch with you.  We will attempt to respond within 48 hours.

Send your reference questions to:

patronsr@bibblib.org


Ask-a-Librarian - Genealogy

The reference service of the Genealogical & Historical Room is designed to address questions that may be answered from available indexed sources in our collection. 

You must provide the following information about yourself when sending a request:

  • Full Name
  • Address
  • City   
  • State 
  • Zip Code
  • E-mail address
  • Your question
Regular Mail:  Washington Memorial Library
                          Genealogical & Historical Room
                          1180 Washington Avenue
                          Macon, GA 31201-1790

Please enclose a self-addressed stamped envelope with your request. 
 

E-Mail: mgrlgh@bibblib.org

E-Mail is checked once a day.
 

All requests receive the same consideration and are answered in the order in which they are received. Requests are handled in as timely a manner as possible.
 
With the large number of research requests received and the limited staff time available, we respond to only three specific questions per letter.  Please wait until you receive the library's reply to one letter before submitting another. Payment is due upon receipt of requested materials and must be sent before making another request.
 
Charges
  • Photocopy charges are 20 cents per page for standard sizes
  • Photocopy charges are 40 cents per page for 11 x 17 paper
  • Postage is assessed at first class rates 
  • Minimum charge of a $1.00
Checks should be made payable to Washington Memorial Library 
 
Guidelines for Questions
 
You must provide the following information before we can address your question: 
  • full name of the person you seek
  • race or nationality
  • town or county of residence
  • approximate dates of residence
  • type of document requested (e.g., marriage license, will, census listing)
The type of  requests we CAN respond to are:
  • Do you have a marriage record for James G. Snipes in Upson County prior to 1850?
  • Do you have a Confederate service record or pension for James G. Snipes, of Schley County, GA?
The type of requests we CANNOT respond to are:
  •  Who were the parents of William James born in Burke County. about 1794? 
  •  Who were the children of William James of Jones County  1820-1840? (Ask instead for a will or estate records and hope that the children will be named in that record.)
If you are advised that your question requires more extensive research, you may come to the library or engage the services of a professional researcher (http://www.gagensociety.org/members.htm).